Delete your account
Last updated 2026-11-06.
You can ask TipoffLab DFS (by Saha Sales Inc) to delete your account and the data stored with it at any time. This applies to accounts made on the website and in the TipoffLab DFS Android app; they are the same account.
How to ask
Signed in: use the button on this page. It sends your request to us under your username.
Not signed in, or locked out: email support@tipofflab.com from the email address on your account, with the subject “Delete my account”, and include your username.
You do not need to reinstall the app to do this.
What happens next
We reply to confirm, then delete your account within 30 days. If you have a paid subscription, we cancel it as part of the deletion so you are not charged again; the current period is not refunded unless the law requires it.
What is deleted
We delete:
- your account (username, email address, password hash, invite and sign-up details);
- your build history and saved lineups, and any entry files kept with a build;
- your usage records and feedback tied to your username;
- your email address from our email provider’s lists (for example the beta waitlist).
What we keep
Subscription and payment records that tax and accounting law requires us to keep (held by Stripe and in our records). Server security logs, which expire on their own. Copies in backups, which are overwritten within 90 days. Salary files you uploaded, which contain no personal data, may be kept as part of the slate data.